11baji Terms and Conditions

Introduction and Consent

By using the 11baji website and related services ("Platform"), you confirm that you have fully read, understood, and agreed to these terms and conditions ("Terms"). If you do not agree with any part of these Terms, please refrain from using our Platform.

11baji is a secure and reliable online betting and casino platform operated for users in Bangladesh. Opening an account, playing any game, placing bets, or conducting financial transactions on our Platform are all governed by these Terms.

These Terms may be changed or updated at any time. We will post a notice on the Platform when changes are made. Continued use of the Platform after any changes will be considered acceptance of the revised Terms.

Account Registration and Eligibility

To create and use an account on 11baji, you must meet the following eligibility criteria:

• You must be at least 21 years of age.
• You must be able to provide a valid Bangladeshi mobile number and identity document.
• You are creating an account entirely of your own free will and by your own choice.
• All information you provide must be truthful, accurate, and complete.

Single Account Policy

Each individual may operate only one account on 11baji. Creating multiple accounts is strictly prohibited. If multiple accounts are detected, all accounts may be suspended and any deposited funds may be forfeited.

Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. You are fully responsible for all activity carried out from your account. If any unauthorised access occurs, notify our support team immediately.

Deposits, Withdrawals and Payment Policy

The following policies apply to all financial transactions on the 11baji Platform:

Accepted Payment Methods

Our Platform supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.

Deposit Rules

• Deposits must be made only from your own payment account or bank account.
• Depositing using a third-party payment account is prohibited.
• After a successful deposit, funds are generally credited to your account instantly.

Withdrawal Rules

• Withdrawal requests will only be processed to the same payment method used for the deposit.
• Withdrawal requests may be delayed until identity verification is complete.
• 11baji reserves the right to suspend withdrawals in cases of suspicious activity.
• The minimum withdrawal amount is ৳800.

Anti-Money Laundering Policy

11baji takes a strict stance against money laundering and illegal financial activity. If suspicious financial activity is detected, the account will be immediately suspended for investigation and the relevant authorities may be notified.

Bonus and Promotion Terms

11baji offers various types of bonuses and promotions. The following terms apply to claiming and using these bonuses:

Welcome Bonus

For new members, 11baji offers a 200% bonus on the first deposit, up to a maximum of ৳15,000. For example: if you deposit ৳1,000, you will receive a ৳2,000 bonus and can play with a total of ৳3,000. This bonus is awarded once only.

Wagering Requirement

Before withdrawing any bonus, a 25x wagering requirement must be met. This means you must place bets totalling 25 times the bonus amount received.

General Bonus Rules

• A bonus is awarded to each account once only.
• Bonus funds cannot be withdrawn directly — the wagering requirement must be met first.
• There may be a specific time limit for claiming a bonus, which will be stated in the promotion notice.
• 11baji reserves the right to modify, suspend, or cancel any promotion or bonus offer.
• In the event of a terms violation, the bonus and any associated winnings may be cancelled.

VIP Program

11baji's VIP Program has three tiers: Bronze (weekly cashback up to 0.4%), Silver (weekly cashback up to 0.8%), and Gold (weekly cashback up to 1.2%). The specific criteria for advancing through VIP tiers are set by 11baji and the right to change these criteria is reserved.

Gaming Rules and Prohibited Activities

The following rules must be strictly followed when playing games on the 11baji Platform:

General Gaming Rules

• The outcome of all games is determined by a Random Number Generator (RNG) and fair play is ensured.
• If your internet connection is lost or a technical issue occurs during gameplay, the result of the relevant round will be determined according to server logs.
• 11baji reserves the right to cancel winnings paid out in error due to a technical fault.

Prohibited Activities

The following activities are strictly prohibited on the 11baji Platform:

• Placing bets using any kind of software bot, automated betting system, or artificial intelligence.
• Attempting to access or modify the game system.
• Colluding with other users or playing in a fraudulent manner.
• Placing bets in a deliberate and systematic way intended to circumvent bonus terms.
• Operating an account using a false identity.
• Exploiting technical vulnerabilities of the Platform.

If involvement in any of the above prohibited activities is proven, the account will be immediately closed and deposited funds and winnings may be forfeited.

Responsible Gaming Policy

11baji always prioritises responsible gaming. We believe that gaming is a form of entertainment, but it can become harmful if it goes out of control.

This Platform is operated for those aged 21 and above only.

Self-Exclusion and Limit Setting

On our Platform, you can set your own deposit limits, betting limits, and self-exclusion periods. These features help ensure responsible gaming. For more details, visit our Responsible Gaming page.

Privacy and Data Protection

11baji places the highest importance on protecting your personal information. Our Platform uses SSL encryption technology, which keeps all your transactions and personal data secure.

Data Collection and Use

The personal information we collect is used solely for the following purposes:

• For account creation and verification.
• For processing financial transactions.
• For providing customer support.
• For meeting applicable legal obligations.
• For fraud prevention and ensuring Platform security.

To learn more about our privacy practices, please read the Privacy Policy page.

Account Suspension and Closure Policy

11baji reserves the right to suspend or close any account without warning in the following circumstances:

• In the event of a violation of any provision of these Terms.
• In the event of providing false or incorrect information.
• In the event of fraudulent activity.
• In the event of operating multiple accounts.
• In the event of failure to verify age.
• Upon instruction from a regulatory authority.

Voluntary Account Closure

If you wish to close your account yourself, please submit a request via our 24/7 live chat support. Before the account is closed, you will be given the opportunity to withdraw any outstanding winnings and deposits, provided no terms have been violated.

Limitation of Liability and Dispute Resolution

11baji will not be held liable for any losses arising in the following circumstances:

• Losses caused by internet disconnection or technical issues.
• Losses caused by problems with third-party service providers.
• Losses caused by user negligence or security failures.
• Force majeure events (natural disasters, government orders, etc.).

Dispute Resolution

For any dispute or complaint, please contact our customer support team first. Our team takes user complaints seriously and will endeavour to provide a resolution within a reasonable time.

Contact: 24/7 live chat and email [email protected]

Miscellaneous Provisions

Severability of Terms

If any provision of these Terms is found to be legally unenforceable, the remaining provisions will remain fully in effect.

Entire Agreement

These Terms, together with our Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between 11baji and the user and supersede any prior oral or written understandings.

Language

These Terms are written in Bengali. Should a translation into another language become available in the future, the Bengali version will be considered authoritative in the event of any interpretive conflict.

Contact

For any questions or comments regarding these Terms, please contact us:

• Live Chat: Available 24/7
• Email: [email protected]