🛡️ Responsible Gaming Commitment

Responsible Gaming at 11baji — your protection is our priority

Enjoy within limits — 11baji gives you all the tools and support you need for a safe and healthy experience. For players aged 21 and above only.

11baji's Responsible Gaming Promise

11baji believes that online sports betting and casino entertainment should be an enjoyable experience — not a source of stress or anxiety. We are always committed to ensuring the mental wellbeing and financial health of every user on our platform. Responsible gaming is not just a policy for us; it is an inseparable part of our core values.

Online betting and gaming can be fun when you play within the right limits. However, for some people gambling can turn into an addiction that seriously affects personal, family, and financial life. 11baji is committed to standing by your side to prevent that situation.

The minimum age to access our platform is strictly 21 years or older. We ensure that no underage person can use our gaming services. We use both modern technology and human support to create a responsible gaming environment.

⚠️ Important Warning

Gambling is a form of entertainment. Never consider gambling as a way to recover lost money or as a source of income. Only bet an amount that, if lost, will have no negative impact on your daily life.

Our Protection Tools and Features

11baji provides several effective tools to help you stay in control.

21+ Age Verification

Age verification is mandatory when opening an account at 11baji. Only individuals aged 21 or older can register and play on our platform.

21+ Verified Safe Access

Deposit Limit Setting

You can set daily, weekly, or monthly deposit limits. Once a limit is active, it cannot be increased before the set period ends. Minimum deposit is ৳500.

Daily Limit Monthly Budget

Bet Limit Setting

Decide in advance how much you can wager in each game session. This feature helps you keep your spending under control.

Per Session Limit Automatic Alerts

Time-Out

If you feel you need a break, take a time-out from 24 hours up to 6 weeks. During this time, no betting or deposits can be made from your account.

24-Hour Break Up to 6 Weeks

Self-Exclusion

If you feel gambling is getting out of your control, choose self-exclusion. Options range from a minimum of six months to a permanent closure.

6-Month Exclusion Permanent Closure

24/7 Support and Guidance

Our Bengali-language live chat support is available 24 hours a day, seven days a week. Contact us for any gambling-related concern.

Live Chat Support in Bengali

Recognizing Signs of Problem Gambling

If you notice the following signs in yourself or someone close to you, seek help right away:

  • A tendency to keep betting more and more in an attempt to recover lost money
  • Neglecting family, friends, or work because of gambling
  • Being unable to stop gambling or failing despite trying
  • Going into debt or facing financial hardship due to gambling
  • Lying to family about gambling
  • Using gambling to relieve emotional distress, depression, or anxiety
  • Gambling with money meant for everyday essential expenses

Responsible Gaming Tips

Follow these guidelines for a healthy and enjoyable gaming experience:

Set a Budget

Decide how much you can spend before you start playing. Once you reach that limit, stop immediately — whether you are losing or winning.

Stick to a Time Limit

Set a time limit before each session. Use an alarm to avoid the tendency to keep playing for hours on end.

No Betting on Impulse

Never bet when you are under stress, feeling depressed, or under the influence of alcohol. Play with a clear mind and a calm state.

Take Regular Breaks

Rest between long sessions. During breaks, spend time with family or focus on other hobbies.

How to Use Self-Exclusion or Limit Setting

Using the protection tools on 11baji is simple. Follow the steps below.

Step 1: Log In

Log in to your 11baji account and go to the profile menu.

Step 2: Open Settings

Find the "Responsible Gaming" section in your account settings.

Step 3: Choose an Option

Activate your preferred tool — deposit limit, bet limit, time-out, or self-exclusion.

Step 4: Get Support

For any issue, speak with us through 24/7 live chat — support is available in Bengali.

Important Note: Once self-exclusion or a long-term limit is activated, it cannot be changed before the set period ends. This is intentionally designed to prevent impulsive changes of mind. If there is an urgent need, please contact our support team.

Protection of Minors

The minimum age to open an account and play at 11baji is 21 years. We verify age at the time of all registrations. Even so, if there are children or teenagers in your household who use your devices, please take the following steps:

Keep Your Password Secure

Do not share your 11baji account password with anyone. If you share a mobile phone or computer, make it a habit to log out.

Use Parental Controls

Enable the built-in parental controls on your device or use third-party software to prevent children from accessing betting sites.

Keep Payment Information Safe

Keep your bKash, Nagad, Rocket, or bank account details out of reach of children.

Talk with Your Family

Have open conversations with family members about the risks of online gambling, especially with teenagers.

Questions and Answers About Responsible Gaming

The questions our users ask most frequently.

You must be at least 21 years old to create an account and play at 11baji. Age is verified during registration, and identity documents may be requested in any case of doubt. Accounts belonging to underage users are permanently closed.

Your account can only be reactivated after the self-exclusion period (for example, six months or one year) has ended. In the case of permanent self-exclusion, the account cannot be reopened. Under no circumstances can the account be used while the period is still active.

Yes, lowering a deposit limit takes effect immediately. However, increasing a limit is subject to a set waiting period (usually 7 days), so that impulsive decisions cannot be made in the heat of the moment.

First, speak with us through 11baji's 24/7 live chat — we will help you take the right steps. You can also reach out to a mental health service provider in Bangladesh, such as the National Institute of Mental Health (NIMH) or a trusted counselor. Seeking help is a far better decision than hiding an addiction.

Talk to them with empathy and without judgment. Encourage them to use self-exclusion or seek professional support. If needed, you can inform 11baji's support team — we will help while maintaining full confidentiality.

A time-out is a temporary break — from 24 hours up to 6 weeks — that ends automatically after the chosen period. Self-exclusion is a long-term decision — from a minimum of six months up to permanent — that cannot be changed during that period. If you feel gambling is truly becoming a problem, self-exclusion is the more effective choice.

Enjoy Safely — 11baji Is Here for You

Enjoy cricket betting, slots, or live casino within responsible limits. Visit our FAQ for any questions or log in directly.

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